"You helped us towards a new way of doing our work - we realised that with our small steps we could turn it into bigger steps and they can inspire others to make small changes too. The way we bought our products, the way we prepared our meals, the way we told our stories and the way we greeted our guests became an inspiration for us and for our guests. Our business bloomed in times when others moaned. "
General Manager !Khwa ttu (San People Heritage Centre)
One of the biggest challenges facing leaders within industry is that of adaptability - seeing new opportunities in the rapidly morphing economic landscape. Management and team members may find themselves struggling at this time, navigating their way through this unfamiliar ground.
It is during challenging times that the default approach of management and individuals tend to focus on What the establishment is doing rather than Why and How they are doing it. This can only be expected as, What we do, presents itself in a physical form which is also known. The, Why and How we do something, is more an expression of a feeling. Making the intangible tangible can be challenging. Afterall, What we do within industry is a physical expression of Why we do it.
I coach managers, future managers and staff members to understand for themselves, why they do what they do. Why they come to work each day, and why people and customers around them would actually care. I call this Why - Essential Calling. When a person’s or organisation’s Essential Calling is aligned with knowing How they connect with the world around them, i.e. their Purpose, they can find meaning and fulfilment in their lives.
A person that is fulfilled in the workplace is an engaged employee. Engaged employees bring value to the organisation.
The Essential Calling & Purpose of an organisation forms a Context through which all decision making is filtered. Very much like a compass guiding a ship to stay on course. This Context creates a dynamic energetic connection between an organisation as a whole, its staff and customers.
Should you wish to learn more on how to create the conditions for your team to be more engaged - collectively working together to bring greater value to your organisation, feel free to contact me.